Inexusdori Posted March 15, 2018 Share Posted March 15, 2018 Today as soon as I started the game instead of getting me on PRO made me stay in a black screen, I tried to uninstall it but I did not find it in the control panel ... then I tried directly to install the game again but it says " failed to load mono ". Please help me. Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/ Share on other sites More sharing options...
Mjew Posted March 15, 2018 Share Posted March 15, 2018 Exact same problem here, firewall also found trojans every time i tried to reinstall. Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-499959 Share on other sites More sharing options...
Astreus Posted March 15, 2018 Share Posted March 15, 2018 -Snip-. Hi there! First of all, we are really sorry for the inconveniences. It seems that the problem is caused by the recent windows update. But, don't worry as there is a fix for it. Can you check this post and try the fix that's provided there? Quoting for visibility: 1: delete your pro files 2: disable Microsoft security essential / Windows Defender 3: unzip PRO current version again 4: add PRO folder to the "exclusion list" of MSE / WD 5: enable Microsoft security essential / Windows Defender (solution for both windows 7 & windows 10 below, keep scrolling if you are a w10 user ! ) If you have windows 7 like me, the problem is the same but with Microsft Security Essential (MSE), you have to delete pro, disable MSE, unzip PRO again, then add the folder to the "exclusion list" : here is how you disable MSE on w7: And once you unzip PRO again, this is how you add your files to the exclusion list : If you have windows 10, you need to disable windows defender, unzip PRO again, and add the folder to the "exclusion list" of windows defender, then enable it : Virus & Threat Protection Settings : Scroll down, Add or Remove, exclusions : Add a Folder : Then Select your whole folder : Then open the game ! Don't forget to let me know how it goes! Best regards, Astreus. 1 Rules | Game Guides | General Support | PRO Discord Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others. Unsolicited messages will be blown away. Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-500005 Share on other sites More sharing options...
Cobramk Posted March 15, 2018 Share Posted March 15, 2018 Nice french computer. :) Thanks for help btw. ;) Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-500011 Share on other sites More sharing options...
Sxociety Posted March 15, 2018 Share Posted March 15, 2018 Today i tryd to start PRO but it wont open. There is just an error with the message: Faild to load mono. Can somebody please help ? Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-500020 Share on other sites More sharing options...
Astreus Posted March 15, 2018 Share Posted March 15, 2018 Today i tryd to start PRO but it wont open. There is just an error with the message: Faild to load mono. Can somebody please help ? Hi there. I've merged your post with others who have the same problem as you. I'm sorry to hear about the problems. Can you try to check the solution that I posted above? Let me know how it goes. Best regards, Astreus. Rules | Game Guides | General Support | PRO Discord Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others. Unsolicited messages will be blown away. Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-500026 Share on other sites More sharing options...
Promise12 Posted July 18, 2019 Share Posted July 18, 2019 i was playing PRO and i closed it and now i can't open it. it is saying user is already logged in. Plz help me. I haven't logged in any other device. Link to comment https://pokemonrevolution.net/forum/topic/86845-pokemon-revolution-online-is-giving-problems/#findComment-726539 Share on other sites More sharing options...
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