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Questions concerning server reset and merge [LOCKED]

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Hey there I am trying to find out if I can use my playtime and money from yellow server toward resetting my red server..

Also I am trying to find out if I can reset red before merge and start fresh. Then make restarted server my primary and transer Pokemon and items from blue server after merge?

Any help clearing this up would be most appreciative

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Hey there I am trying to find out if I can use my playtime and money from yellow server toward resetting my red server..

Also I am trying to find out if I can reset red before merge and start fresh. Then make restarted server my primary and transer Pokemon and items from blue server after merge?

Any help clearing this up would be most appreciative

Hi there,

 

To answer your first question: Yes, the requirement for playtime hours can be cumulative across all servers.

 

Regarding your other questions, I highly suggest you read the Server Merge FAQ, and look at the Name Change/Account Reset Megathread.

 

Let me know if you have any other followup questions after reading both threads in their entirety.

 

Kind Regards, Astraea.

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  • Author

Thank you for the reply!

Sorry for multiple posts. My phone had an error message saying that all my posts were unsuccessful so I kept trying.

Only question I have is how long until the account gets reset? I might have missed it but I wasn't able to find that detail

  • Author
Hi there,

 

To answer your first question: Yes, the requirement for playtime hours can be cumulative across all servers.

 

Regarding your other questions, I highly suggest you read the Server Merge FAQ, and look at the Name Change/Account Reset Megathread.

 

Let me know if you have any other followup questions after reading both threads in their entirety.

 

Kind Regards, Astraea.

 

 

Thank you for the reply!

Sorry for multiple posts. My phone had an error message saying that all my posts were unsuccessful so I kept trying.

Only question I have is how long until the account gets reset? I might have missed it but I wasn't able to find that detail

Also I saw that our post should have a like on it. If mine does not does that mean I did not qualify?

Its a data merge for all of the servers so that it syncs with one another the crash time is less than 24 hours

  • 2 weeks later...

Hey there I am trying to merge my accounts but when i beat [Merge is required] it say authentication required. I add the ussername and password and nothing happend. What i can do?

1265038579_.thumb.png.857ec0b91947a0dc6bacc63448441c34.png

Hey there I am trying to merge my accounts but when i beat [Merge is required] it say authentication required. I add the ussername and password and nothing happend. What i can do?

I am having the same problem and it hasn't worked even when opened in different browsers

Hi, i am trying yo merge my accounts bit when i beat (merge is required) It say authentication required, I add te username and pasword and the message is repeat, the dame thing happen as OMEGA995. I can't access to my account. I need help.

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