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i lost my account password and email password


Chewyh

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I have changed to a new email but i do not have access to this email anymore as I have lost its password. is the admin able to revert to my previous account email used? thank you.

Hi there,

 

Sorry to hear that you lost access to your current e-mail. You can change your e-mail by clicking your name in the top-right corner and selecting "Account Details".

 

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You should be brought to a landing page; on the e-mail line, click "Change" and you'll be prompted to change your e-mail.

 

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Now, you'll be prompted to enter in the new e-mail and your current password; keep in mind that you may need to reconfirm this e-mail, so make sure it's typed in correctly! Afterward, "Save" and you're good to go!

 

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Kind Regards, Astraea.

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PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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