Drew Posted April 20, 2018 Share Posted April 20, 2018 I can no longer interact with the Nurse Joy at Easter Plateau. I can interact with everyone else in the Pokecenter. She does not even have the Nurse Joy NPC label above her anymore. I have tried a clean install of game with no avail. Anyone have a solution? Link to comment Share on other sites More sharing options...
Thor Posted April 20, 2018 Share Posted April 20, 2018 this was fixed yesterday, and has been confirmed by multiple people to have been fixed. Something is wrong with your network setup in this case as it must not be allowing you to download maps Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks. Link to comment Share on other sites More sharing options...
Spicysam Posted April 20, 2018 Share Posted April 20, 2018 I have the same problem since yesterday and its still not working for me Link to comment Share on other sites More sharing options...
Nebulas Posted April 20, 2018 Share Posted April 20, 2018 Hi there As Thor previously said, the problem with Nurse Joy has been fixed. If it still isn't for you, then there is something wrong with your network setup and it is blocking your ability to download the newly updates maps. Kind regards - Nebulas Dedicated Support Team Rules - Terms and Conditions - Punishment Policy - Chat Rules DO NOT contact Staff Members for private support. Share your questions on the Forums as they can be of use to others. Unsolicited messages will be thrown into the abyss. Thanks! Kind regards - Nebulas Dedicated Support Team - Locked - Link to comment Share on other sites More sharing options...
Spicysam Posted April 20, 2018 Share Posted April 20, 2018 Do you have any idea how to fix it from our end then? Link to comment Share on other sites More sharing options...
Drew Posted April 21, 2018 Author Share Posted April 21, 2018 (edited) First of all, I have reset and reconfigured my network connection. It is not from my end nor my internet not downloading the update. If I am not the only one it could possibly be a bug on sever end. I just had went over to my friends place and logged on with his client on his computer and it did not work either. He then tried his account and it worked on my computer along with his. I am sure this is a bug server side now. Edited April 21, 2018 by Drew Link to comment Share on other sites More sharing options...
Drew Posted April 21, 2018 Author Share Posted April 21, 2018 this was fixed yesterday, and has been confirmed by multiple people to have been fixed. Something is wrong with your network setup in this case as it must not be allowing you to download maps First of all, I have reset and reconfigured my network connection. It is not from my end nor my internet not downloading the update. If I am not the only one it could possibly be a bug on sever end. I just had went over to my friends place and logged on with his client on his computer and it did not work either. He then tried his account and it worked on my computer along with his. I am sure this is a bug server side now. Link to comment Share on other sites More sharing options...
Astraea Posted April 21, 2018 Share Posted April 21, 2018 I can no longer interact with the Nurse Joy at Easter Plateau. I can interact with everyone else in the Pokecenter. She does not even have the Nurse Joy NPC label above her anymore. I have tried a clean install of game with no avail. Anyone have a solution? Do you have any idea how to fix it from our end then?Hi there, If you press F2 to open up the console, and then type in clearmaps, the maps should be reloaded and the Nurse Joy should start working for you. You'll have successfully done it if you see "MapData has been reset. Restart PRO for changes to take effect." come up in your console. If you have further issues, let me know. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Drew Posted April 21, 2018 Author Share Posted April 21, 2018 Hi there, If you press F2 to open up the console, and then type in clearmaps, the maps should be reloaded and the Nurse Joy should start working for you. You'll have successfully done it if you see "MapData has been reset. Restart PRO for changes to take effect." come up in your console. If you have further issues, let me know. Kind Regards, Astraea. I have tried that and with no avail. I had my friend log into my client on my PC and it worked. I think it is account based. Link to comment Share on other sites More sharing options...
Nebulas Posted April 22, 2018 Share Posted April 22, 2018 Hi there, I see you made a second topic about this problem. As I mentioned there, the Nurse Joy issue should've been resolved. Could you talk to her again? I'll lock that second topic, and you can use this one to let us know if the problem still persists... Kind regards - Nebulas Dedicated Support Team Rules - Terms and Conditions - Punishment Policy - Chat Rules DO NOT contact Staff Members for private support. Share your questions on the Forums as they can be of use to others. Unsolicited messages will be thrown into the abyss. Thanks! Kind regards - Nebulas Dedicated Support Team - Locked - Link to comment Share on other sites More sharing options...
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