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Lost Two Masterballs in total after attempting Heatran Quest

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So, I posted another thread around a week ago about a lost master ball after the merge.

I just purchased another one using my pvp coins right before attempting the Heatran quest.

However, when I entered the Stark Mountain, my Master ball disappeared from my inventory.

It didn't return my master ball even after I return to the survival area when I died.

P.S. The heatran quest still has not been completed

Please look into this. Thank you for your time.

Hello,

 

When you finish the quest you should get the items back. I believe your rare candies would be missing too?

 

If you finish the quest and still are unable to get them back then it would be a problem.

 

Make sure you do not have much pokedollars on you either as blacking out makes you lose $$

 

It is frustrating at times but the prize is really great in the Heatran! Keep at it.

 

Have a good day. :)

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