My game keeps crashing and i have no idea why?

[Dullcolours]

When I first got the game it would always crash randomly and then a pop-up window showed saying it had a "Crash" file set up is there any way for me to fix this or does any1 know why it keeps crashing please and thank you in advance. :)

[Necro]

Long ago I had the 32 bit PRO version and it was crashing for me as well but I switched to 64 bit and It has crashed like once.

My suggestion is maybe switching the versions? or change some setting in game.

Crashes also may occur because of the servers merging so more people are online !. I hope you get this issue solved so no more crashes (:

[Touka]

When I first got the game it would always crash randomly and then a pop-up window showed saying it had a "Crash" file set up is there any way for me to fix this or does any1 know why it keeps crashing please and thank you in advance. :)

 

Hello Dullcolours!, I'm sorry to hear the inconvenience, Try to do the steps in this guide and let me know if the problem its solved!

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Have a nice day!