Hi Guys sorry but I havent played for about 6-8 months right and i just tried to merge my account since i saw there is new servers now and it just states "sorry the file/page you requested can not be found" does this mean my old account is lost forever? I really need my account I had tons of hours work put into that account

-Snip-

 

Hi there,

 

From what I've seen, it looks like have not merged your account. Can you please try to merge your account again? But this time, try to clear your cache and cookies or try to use another browser to open the dashboard.

 

Quick Reminder on how to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

If you have some errors while doing the merge, please do check the Common Merge Errors: FAQ before posting them here. Looking forward to your reply.

 

Best regards,

Astreus.

i tried in internet explorer and chrome both before and after clearing all history and cache still the same problem its basically a error 404

ive spent over 80$ on this account and definitely can not start over on a fresh account :(

-Snip-

 

Hi,

 

I still can see your information, progress and such so, it's safe to say that you haven't lost your account. Can you try to merge with other devices? Phone or another computer just to check if it's something with your device, network or your account. If it doesn't work, can you also try to use a proxy to merge your account? And if you don't mind me asking, would you please tell me where are you from?

 

Best regards,

Astreus.

no idea how to merge with a proxy and me myself i'm from South Africa, atleast its good news to know my account is still there

is it not possible for a dev or mod to do the merge on my behalf?

 

Eidt "I just tried on another computer and the exact same thing also tried with a VPN still no success"

Edited April 28, 20188 yr by SwaggerDotx

So i guess this won't get sorted out right? Ive tried every single possible solution

So i guess this won't get sorted out right? Ive tried every single possible solution

Hi there,

 

Are you sure you are using the correct domain? You need to be accessing https://pokemonrevolution.net specifically; the old website will not work. I'll give you the correct link here: https://pokemonrevolution.net/dashboard/.

 

Kind Regards, Astraea.