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Where's my old account?

Habit
in Resolved General Support

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I played on the blue server, it's been around for two months that I do not play and now I've logged in here on the site and it's saying that I only have an account on this gold server and I have nothing on it.

 

 

I want my things back :(

Hey habit, Red & Blue server have merged into the Silver Server, if you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

RdaPTSzG24SnmdjY.gif

If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

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    • Like 1

    As you've successfully merged your account, I'll now lock this topic. Thanks, Giorgio, for providing the assistance needed.

     

    Have a nice day!

     

    Kind regards

    - Nebulas

    Dedicated Support Team

     

    - Locked -

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    Kind regards

    - Nebulas

    Dedicated Support Team

    - Locked -

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