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Account lost

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May 1, 20188 yr

I had two account one in Blue another in Red... The Blue one was the main account of mine... So i have more than 1m+ pokemoney and nearly 15+ coin caps... All are lost now and me placed in the new Golden server with a starter account... All my progress and items and pokes are lost .. So plzz give the items and pokes back to me wanna play at my previous account... Plzz help me

May 1, 20188 yr

Hey kingshukghosh, Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver Server if you wish to continue your Red/Blue server progress.

If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

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May 1, 20188 yr

Author

Hey kingshukghosh, Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore, you will need to play on the Silver Server if you wish to continue your Red/Blue server progress.
If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

How to merge:
[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!