Origine64 Posted May 3, 2018 Share Posted May 3, 2018 Hello, I'm sorry if anyone already answer at this problem, but normally I'm on red server so I must merge my account for silver but I can't. So I want to know if there is a problem with this or it is just my account. Thanks you for spending time to read me, and answer me. Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/ Share on other sites More sharing options...
Astraea Posted May 3, 2018 Share Posted May 3, 2018 Hello, I'm sorry if anyone already answer at this problem, but normally I'm on red server so I must merge my account for silver but I can't. So I want to know if there is a problem with this or it is just my account. Thanks you for spending time to read me, and answer me.Hi there, Can you please be more specific on how you can't merge? For reference, I'll post the quick tutorial listed in the Common Merge Errors: FAQ. Tell me what step you get stuck on, and what's different. Quick Reminder on how to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/#findComment-526715 Share on other sites More sharing options...
Origine64 Posted May 3, 2018 Author Share Posted May 3, 2018 (edited) When i click on [ Merge is required ] ( on blue ) , these appear : Sorry! The file/page you requested can not be found. Edited May 3, 2018 by Origine64 Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/#findComment-526728 Share on other sites More sharing options...
Astraea Posted May 3, 2018 Share Posted May 3, 2018 When i try this manipulation, these appear : Sorry! The file/page you requested can not be found.Hi there, Are you sure you are using the correct domain link? I'll give it to you here: https://pokemonrevolution.net/dashboard/. The old dashboard link will not work. Can you please try to merge your account again? But this time, try to clear your cache and cookies or try to use another browser to open the dashboard. Can you try to merge with other devices? Phone or another computer just to check if it's something with your device, network or your account. If it doesn't work, can you also try to use a proxy to merge your account? And if you don't mind me asking, would you please tell me where are you from? Kind Regards, Astraea. 1 PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/#findComment-526731 Share on other sites More sharing options...
Origine64 Posted May 3, 2018 Author Share Posted May 3, 2018 (edited) Thank you very much for your rapid help, now i can do it. And i'm french btw Kind regards, Origine Edited May 3, 2018 by Origine64 Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/#findComment-526736 Share on other sites More sharing options...
Astraea Posted May 3, 2018 Share Posted May 3, 2018 Glad to hear your issue was solved! I'll now lock this topic and I wish you a great rest of your week. Kind Regards, Astraea. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment https://pokemonrevolution.net/forum/topic/92513-cant-merge-solved/#findComment-526743 Share on other sites More sharing options...
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