Why is my account gone?

[Rotzlaura]

I have used this game for almost 2 years. I used the blue server. Why is my content gone? I have to now start completely over on gold server? Not impressed!! HELP!!!

[Captnkat]

If you can't log into Silver Server, you probably need to merge your Red & Blue accounts, you can merge them in the dashboard, make sure to select the right server as your main serverhttps://pokemonrevolution.net/dashboard/ For more info about the merge and about the errors that might occur with it, take a look at the following links:https://pokemonrevolution.net/forum/index.php?threads/server-merge-faq.88947/https://pokemonrevolution.net/forum/index.php?threads/common-merge-errors.90848/

[Astreus]

-Snip-

 

Hello,

 

It looks like you have not merged your account. Since you have not been around for awhile, some things have changed. For your information, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either Red or Blue server, you will have to merge your account or it will says "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account or you can do the steps listed by @CaptnKat. Quoting for visibility:

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

If you have some errors while doing the merge, please do check the Common Merge Errors: FAQ before posting them here. Looking forward for your reply.

 

Best regards,

Astreus.

Edited May 6, 2018 by Astreus