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Nickname / Login

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Sorry for the mistakes, I do not speak English. I created an account thinking that the login and the nickname in the game were different, but at the login I verified that they were the same. Would you be able to delete the account so you can make one with the correct nickname? please.

-Snip-

 

Hi there,

 

I'm sorry for the inconveniences. Unfortunately, we don't delete the account if it's just recently created. Usually, we will do a database clean up for inactive accounts once in a while and only if the accounts have not been active for more than 2+ years. So, at the moment, we can't fulfill your request. You are free to register another account as per the Game Rules:

2. Each person is allowed a maximum of four owned accounts. You may only have one account per email.

 

Once again, I'm sorry about this issue and I hope that you understand this. Have a nice day!

 

Best regards,

Astreus.

 

-Locked-

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Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others.

 

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