Hello guys I really need some help because I had an account in RED and now the server RED is not available how do I get my account back? Please help me D:

Hi there

 

Your Red server progress is still intact, it has not been deleted.

You must first merge your Blue and Red server accounts to play again on the Silver Server.

 

Follow the merge steps to succesfully merge your account.

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

In your case, you would have to select the Red Server as your main account.

if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ.

 

With this said, I wish you a good day!

 

Kind regards

- Nebulas

Dedicated Support Team