Pipidonuts Posted May 10, 2018 Share Posted May 10, 2018 So i recently boot up the game after not playing it from the halloween event, but all my data was lost, it makes me start from the beginning, any solution? Link to comment Share on other sites More sharing options...
Nebulas Posted May 10, 2018 Share Posted May 10, 2018 Hi there Your Red server progress is still intact, it has not been deleted. You must first merge your Blue and Red server accounts to play again on the Silver Server. Follow the merge steps to succesfully merge your account. How to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! In your case, you would have to select the Red Server as your main account. if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ. With this said, I wish you a good day! Kind regards - Nebulas Dedicated Support Team 1 Rules - Terms and Conditions - Punishment Policy - Chat Rules DO NOT contact Staff Members for private support. Share your questions on the Forums as they can be of use to others. Unsolicited messages will be thrown into the abyss. Thanks! Kind regards - Nebulas Dedicated Support Team - Locked - Link to comment Share on other sites More sharing options...
Nebulas Posted May 10, 2018 Share Posted May 10, 2018 As you've successfully merged your account, I'll now lock this topic. Have a nice day! Kind regards - Nebulas Dedicated Support Team - Locked - Rules - Terms and Conditions - Punishment Policy - Chat Rules DO NOT contact Staff Members for private support. Share your questions on the Forums as they can be of use to others. Unsolicited messages will be thrown into the abyss. Thanks! Kind regards - Nebulas Dedicated Support Team - Locked - Link to comment Share on other sites More sharing options...
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