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Lost my data


Pipidonuts

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Hi there

 

Your Red server progress is still intact, it has not been deleted.

You must first merge your Blue and Red server accounts to play again on the Silver Server.

 

Follow the merge steps to succesfully merge your account.

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

 

In your case, you would have to select the Red Server as your main account.

if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ.

 

With this said, I wish you a good day!

 

Kind regards

- Nebulas

Dedicated Support Team

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Rules - Terms and Conditions - Punishment Policy - Chat Rules

 

DO NOT contact Staff Members for private support.

Share your questions on the Forums as they can be of use to others.

Unsolicited messages will be thrown into the abyss. Thanks!

Kind regards

- Nebulas

Dedicated Support Team

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As you've successfully merged your account, I'll now lock this topic.

 

Have a nice day!

 

Kind regards

- Nebulas

Dedicated Support Team

 

- Locked -

w379M0I.png

Rules - Terms and Conditions - Punishment Policy - Chat Rules

 

DO NOT contact Staff Members for private support.

Share your questions on the Forums as they can be of use to others.

Unsolicited messages will be thrown into the abyss. Thanks!

Kind regards

- Nebulas

Dedicated Support Team

- Locked -

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