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Lost account


Nishaan840

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I lost my old account. I opened my game after a year and I can't login to my ond game. I completed 4 regions in that game. It was red, blue n yellow server back then, but now there's gold n silver, I used to play blue server. When I logged in gold, it shows invalid username and password (my username and password was correct) but when I logged in to silver a new journey began. Please help me recover my old game

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I lost my old account. I opened my game after a year and I can't login to my ond game. I completed 4 regions in that game. It was red, blue n yellow server back then, but now there's gold n silver, I used to play blue server. When I logged in gold, it shows invalid username and password (my username and password was correct) but when I logged in to silver a new journey began. Please help me recover my old game

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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