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Cannot login after merge.

Mattbone
in Resolved General Support

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Played this game some time ago and made it pretty far I'm a returning player and I can't seem to login after merging. It required me merge my blue server to silver but now when trying to login it just tells me invalid login. Gold let's me login but that's new story. Upon checking my servers on my account I see it's on silver it just won't let me login? Not sure if I need to wait on a server save or what I've tried multiple times closed it ect. Any help would be appreciated.

Played this game some time ago and made it pretty far I'm a returning player and I can't seem to login after merging. It required me merge my blue server to silver but now when trying to login it just tells me invalid login. Gold let's me login but that's new story. Upon checking my servers on my account I see it's on silver it just won't let me login? Not sure if I need to wait on a server save or what I've tried multiple times closed it ect. Any help would be appreciated.

 

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have.

 

Hope this helps and have a nice day!

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♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

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Share your questions on the forums, as they can then be of use to others.

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  • Author

I'm getting. Invalid username or password after a connection established. No problem getting on gold. Just can't get on my characters. Any other users might know? It says the servers are online. The merge was successful and I can see my character on silver. It just wont login.

I'm getting. Invalid username or password after a connection established. No problem getting on gold. Just can't get on my characters. Any other users might know? It says the servers are online. The merge was successful and I can see my character on silver. It just wont login.

 

Hello there! Like I said, please try changing your password in the hyperlinked word in my previous statement. It's important to change your password on the dashboard rather than the forums. Make sure it's alphanumerical as well.

 

Hope this helps and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.
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