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I have a question for the admins

Ghoulsystem
in Resolved General Support

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Anteriormente tenía mi cuenta muy completa, por así decirlo, y en el momento en que los servidores estaban rojos, azules y amarillos, yo era azul y ahora, cuando yo no tenía ninguno de mis pokemons, tomé una gran deciluación y no hay forma de recuperarlos. o ¿cuál sería mi problema? , sorry for the inconvenience and from now thank you very much

Hi there

 

Your Blue server progress is still intact. Red and Blue server have merged into the Silver Server...

Follow the merge steps to succesfully merge your account.

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

In your case, you would have to select the Blue Server as your main account.

if you have some errors while doing the merge, please do check the Common Merge Errors: FAQ.

 

With this said, I wish you a good day!

 

Kind regards

- Nebulas

Dedicated Support Team

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Rules - Terms and Conditions - Punishment Policy - Chat Rules

 

DO NOT contact Staff Members for private support.

Share your questions on the Forums as they can be of use to others.

Unsolicited messages will be thrown into the abyss. Thanks!

Kind regards

- Nebulas

Dedicated Support Team

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