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Lost everything? [SOLVED]

Biga513
in Resolved General Support

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I haven't logged in in a few months and I used to be a regular and the red server. I downloaded the client today and tried to log in and it says that I have an invalid username or password for silver and makes me start fresh and gold but it lets me sign in to the Forum so I know my password is correct I don't know if my account is deleted or what.. To be honest I'm not sure if I need to be in gold or silver

Hey @BigA513,

Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore you will need to play on Silver Server if you wish to continue your Red Server progress.

If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

RdaPTSzG24SnmdjY.gif

If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

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General Support ⚔ PRO Discord ⚔ Game Guides ⚔ Mapping Bugs ⚔ Rules

 

Do not contact Staff members for private support.

Use the appropriate forums as it may be helpful to others.

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