Allanku Posted May 28, 2018 Share Posted May 28, 2018 Hello... I just got back on pro and when I try to connect, I am connected to my yellow account while I have not done anything before... Help me pls have 1000 hour on my red account Link to comment Share on other sites More sharing options...
Fluffles Posted May 28, 2018 Share Posted May 28, 2018 Hello... I just got back on pro and when I try to connect, I am connected to my yellow account while I have not done anything before... Help me pls have 1000 hour on my red account Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Allanku Posted May 28, 2018 Author Share Posted May 28, 2018 T'y for ur answer !! But the problem is when i try to log in the silver, the server say i put the wrong password.... Idk what can i do Link to comment Share on other sites More sharing options...
Fluffles Posted May 28, 2018 Share Posted May 28, 2018 T'y for ur answer !! But the problem is when i try to log in the silver, the server say i put the wrong password.... Idk what can i do Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Allanku Posted May 28, 2018 Author Share Posted May 28, 2018 Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. Same message after chznged my password... Want to die rn Link to comment Share on other sites More sharing options...
Fluffles Posted May 28, 2018 Share Posted May 28, 2018 Same message after chznged my password... Want to die rn Hello there! It seems as if you haven't merged your accounts yet. Please follow the directions I gave in my first response. Don't forget to choose the Red server as your main server. After merging, if you still encounter the Invalid Username problem, then please change your password in the link given in my second response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Allanku Posted May 28, 2018 Author Share Posted May 28, 2018 Hello there! It seems as if you haven't merged your accounts yet. Please follow the directions I gave in my first response. Don't forget to choose the Red server as your main server. After merging, if you still encounter the Invalid Username problem, then please change your password in the link given in my second response. Ohhhh i'm sorry man didnt read the complete message, i was so panicked lol, everything work now ty for the support !! Link to comment Share on other sites More sharing options...
Fluffles Posted May 28, 2018 Share Posted May 28, 2018 Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With this said, will now be locking this thread. Good luck and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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