Alvarathorxpkm Posted May 28, 2018 Share Posted May 28, 2018 I wanna say was normally playing at PRO, when I log out a moment and reconnect my master ball dissappear lol, like the 43 rare candy's I had... I don't know what's the matter could Pro help me to bring to me again? Link to comment Share on other sites More sharing options...
Astraea Posted May 29, 2018 Share Posted May 29, 2018 I wanna say was normally playing at PRO, when I log out a moment and reconnect my master ball dissappear lol, like the 43 rare candy's I had... I don't know what's the matter could Pro help me to bring to me again?Hi AlvarathorXPKM, This is because you've started the Heatran quest and have not yet completed it. In order to retrieve your Rare Candies and Master Ball, you'll need to complete the quest and talk to Buck to get them back from him! If you are lost in the Heatran quest, please take a look at the Legendary Megathread for guidance. I'll leave this topic open in case you have any further questions. Kind Regards, Astraea. PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
Alvarathorxpkm Posted May 29, 2018 Author Share Posted May 29, 2018 Hi AlvarathorXPKM, This is because you've started the Heatran quest and have not yet completed it. In order to retrieve your Rare Candies and Master Ball, you'll need to complete the quest and talk to Buck to get them back from him! If you are lost in the Heatran quest, please take a look at the Legendary Megathread for guidance. I'll leave this topic open in case you have any further questions. Kind Regards, Astraea. But to do it, is not enough to talk with him I need to find another Lv 60 poke, and I couldn't use my master ball then.. Until I finish? :( ty. Link to comment Share on other sites More sharing options...
Astraea Posted May 29, 2018 Share Posted May 29, 2018 But to do it, is not enough to talk with him I need to find another Lv 60 poke, and I couldn't use my master ball then.. Until I finish? :( ty.Hi AlvarathorXPKM, Indeed, if your previous Pokemon you used to start the quest has surpassed Lv60 now, you may need to find another Pokemon to do it. There is no other way I'm afraid; taking your Rare Candies as well as your Master Ball is to increase the difficulty of the quest. As there is nothing more I can do for you, I'll now lock this topic. Have a great rest of your week. Kind Regards, Astraea. - Locked - PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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