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So I haven't played in a while and saw there was an update. Do I download the same version I had before? Then what?

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! Afterwards, you'll have to unzip the file afterwards. You may unzip the file using the unzip applications listed below. Then, delete the old Client and run the game from the new one.

[spoiler=Unzip Applications]

Mac Unzip Programs:

-The Unarchiver

-WinZip5

-Keka

-BetterZiip

 

Other Unzip Programs

-WinRar

-7 ZIP

 

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

I had the 32 bit version. When I downloaded the new 32 I never saw a PRO32 version to click on, except for my old one but opening that doesn't have anything new or playable. I downloaded the 64 version and it had a PRO 64 exe but it started from the beginning. Do save files not remain?

 

I figured it out. I had to click on silver when I clicked on gold in the new 64 version. I got it to work. Thanks.

I had the 32 bit version. When I downloaded the new 32 I never saw a PRO32 version to click on, except for my old one but opening that doesn't have anything new or playable. I downloaded the 64 version and it had a PRO 64 exe but it started from the beginning. Do save files not remain?

 

I figured it out. I had to click on silver when I clicked on gold in the new 64 version. I got it to work. Thanks.

 

Glad your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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