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so i had a long time to play the game

i downloaded the new client and i see that the red and blue server doesnt exist anymore and there is silver and gold

before this update i used to play on red as main server and i was pretty far with a lot good pvp pokes

when i tried to log in the silver server it says invalid username or password but i can log in gold server fine with my password and when i logged in there i see i have nothing all my pokes are gone all my staff is gone i rly dont want to start again from the beggining why is this happening i want my old staff back can you fix it please?

so i had a long time to play the game

i downloaded the new client and i see that the red and blue server doesnt exist anymore and there is silver and gold

before this update i used to play on red as main server and i was pretty far with a lot good pvp pokes

when i tried to log in the silver server it says invalid username or password but i can log in gold server fine with my password and when i logged in there i see i have nothing all my pokes are gone all my staff is gone i rly dont want to start again from the beggining why is this happening i want my old staff back can you fix it please?

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Glad to see that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a nice day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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