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The lost rare candies [SOLVED]

Greepwilf
in Resolved General Support

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Hi..sorry in advance for my English but it isn't my language.today I realized that my rare candies are disappeard..from about 80 that I had that remain 3.after this my girlfriend check her candies and same issue..from 20/25 to 5 candies.can be it a bug or our accounts were hacked?what should we do?we have only an account and we spent time for farming..thanks for help I wait a reply

-Snip-

 

Hi there,

 

I'm sorry for the inconvenience. It looks like you recently did the Heatran's Quest. Heatran's quest is made in a way to ensure its difficulty, so all your eventual Master Ball and Rare Candies are removed from you when you access the area.

 

Just talk back to Buck inside the Stark Mountain Main Cavern once the level 99 Heatran is defeated, and you will get your items back. Good luck!

 

Best regards,

Astreus.

3YZtxmq.png

Rules | Game Guides | General Support | PRO Discord

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    •
    • Like 1
    • Author

    I read now that is because I failed the heatran quest and now I need to complete it to have back my candies!

    • Author
    Hi there,

     

    I'm sorry for the inconvenience. It looks like you recently did the Heatran's Quest. Heatran's quest is made in a way to ensure its difficulty, so all your eventual Master Ball and Rare Candies are removed from you when you access the area.

     

    Just talk back to Buck inside the Stark Mountain Main Cavern once the level 99 Heatran is defeated, and you will get your items back. Good luck!

     

    Best regards,

    Astreus.

    Thanks for your help!

    You're most welcome! If you need any help with that quest, feel free to check out the Quest Walkthroughs subforum. As your issue has been resolved, I'm going to lock this topic. With that said, I wish you the best of luck in finishing that quest.

     

    Best regards,

    Astreus.

     

    -Locked as Solved-

    3YZtxmq.png

    Rules | Game Guides | General Support | PRO Discord

    Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others.

     

    Unsolicited messages will be blown away.

    •
    • Like 1
    Guest
    This topic is now closed to further replies.
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