Ichigosan Posted June 4, 2018 Share Posted June 4, 2018 Well i was trying to change my Pokémon and in that sec i got a frozen screen again while i was klicken on the point of the screen where my 3. poke should be the game just randomly throwed a Master Ball... is there any possible way to idk do something about that ? for some players its maybe not a big deal but for me it kinda is so i hope that there is maybe a chance for getting it back Link to comment Share on other sites More sharing options...
Cheefsweetleef Posted June 4, 2018 Share Posted June 4, 2018 Well i was trying to change my Pokémon and in that sec i got a frozen screen again while i was klicken on the point of the screen where my 3. poke should be the game just randomly throwed a Master Ball... is there any possible way to idk do something about that ? for some players its maybe not a big deal but for me it kinda is so i hope that there is maybe a chance for getting it back Hello, For future if the game freezes again do not click anything and it will almost always come back in a few moments. Otherwise the delay is what caused you to use items if you were still clicking on the screen. Good luck! General Support | PRO Official Discord | Ban & Mute Appeal | Bug Resolution Center | Suggestions | Game Guidance RULES | REPORTS | COMPLAINTS Link to comment Share on other sites More sharing options...
Sviper Posted June 5, 2018 Share Posted June 5, 2018 This happens when person has a lot of items, to prevent that from happining all players are advised to open inventory in battle every 10-15 minutes. PS forgot press "Post replay" yesterday, so this message suppose be posted yesterday 5-10 minutes after IchigoSan posted. Link to comment Share on other sites More sharing options...
Astreus Posted June 5, 2018 Share Posted June 5, 2018 -Snip- Hi there, I regret to inform you that we cannot refund a mistake like this. I'm extremely sorry, but there is nothing we can do to further your case. However, take solace in that Master Ball are fairly easy to replace as you can do the Solaceon News Reporter quest where you are guaranteed to get one Master Ball on the sixth day of the quest if you help the reporter consecutively. Master Ball also cost 10 PvP coins from the PvP Coin Master; the one in Vermilion is shown below in my screenshot: You can earn PvP coins by winning a Ranked PvP match. I hope this information has proven helpful to you, and again, I apologize that we cannot refund your Master Ball. Best regards, Astreus. Rules | Game Guides | General Support | PRO Discord Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others. Unsolicited messages will be blown away. Link to comment Share on other sites More sharing options...
Ichigosan Posted June 5, 2018 Author Share Posted June 5, 2018 @@Astreus Well It's okay thank you for your help and infromation. Link to comment Share on other sites More sharing options...
Astreus Posted June 5, 2018 Share Posted June 5, 2018 You're welcome. I'm going to lock this thread as there is no further use of it. Have a nice day! Best regards, Astreus. -Locked as Solved- 1 Rules | Game Guides | General Support | PRO Discord Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others. Unsolicited messages will be blown away. Link to comment Share on other sites More sharing options...
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