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Lost all Store Items that i purchased


Zealtrust

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Hello I was wondering if everyone that bought costumes and mounts that if they still have them after they updated the game and wiped progress, I am unable to get anything I paid for back and I would like to have my mount as it is very useful thank you!

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Hello I was wondering if everyone that bought costumes and mounts that if they still have them after they updated the game and wiped progress, I am unable to get anything I paid for back and I would like to have my mount as it is very useful thank you!

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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