Shmowazer Posted June 9, 2018 Share Posted June 9, 2018 I decided to make a new character with a new name, as i wanted to change things up and play again etc. so i made the new character with a new email address, and the confirmation email never showed up, i checked inbox, spam, junk, everything, and i have re sent it numerous times. is there a way to fix that? please help Link to comment Share on other sites More sharing options...
Fluffles Posted June 9, 2018 Share Posted June 9, 2018 I decided to make a new character with a new name, as i wanted to change things up and play again etc. so i made the new character with a new email address, and the confirmation email never showed up, i checked inbox, spam, junk, everything, and i have re sent it numerous times. is there a way to fix that? please help Hello there! Could you follow the steps here to get the activation email resent to you? It is also good to note that Gmail is the most likely to receive the email. Don't forget to check your junk mail and make sure you typed your email correctly. This could take up to 30 minutes. Using a different browser could also help. Please let me know if you have any further issues. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Shmowazer Posted June 9, 2018 Author Share Posted June 9, 2018 followed it, tried a different browser, and still dont have the email. is it maybe my email address? Link to comment Share on other sites More sharing options...
Fluffles Posted June 10, 2018 Share Posted June 10, 2018 followed it, tried a different browser, and still dont have the email. is it maybe my email address? Could you try possibly using a different e-mail and having the registration email sent there? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Shmowazer Posted June 10, 2018 Author Share Posted June 10, 2018 i cant log into the account to change the email Link to comment Share on other sites More sharing options...
Fluffles Posted June 10, 2018 Share Posted June 10, 2018 i cant log into the account to change the email Well, we send up to 5 mails per hour and IP, you can't receive more. Therefore, I advise you wait an hour before trying to resend it again. Just remember that if you create a new account, you can only have a maximum of 4. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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