6yuri9 Posted June 9, 2018 Share Posted June 9, 2018 I recovered my account but i lost all my items(2016 account) nickname: yrsanches And the account os registered in Gold server but i never played the game after the server uptade Link to comment Share on other sites More sharing options...
Fluffles Posted June 9, 2018 Share Posted June 9, 2018 I recovered my account but i lost all my items(2016 account) nickname: yrsanches And the account os registered in Gold server but i never played the game after the server uptade Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
6yuri9 Posted June 9, 2018 Author Share Posted June 9, 2018 I merged the account, but still isnt logging Link to comment Share on other sites More sharing options...
Fluffles Posted June 9, 2018 Share Posted June 9, 2018 I merged the account, but still isnt logging Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ. Also, did you choose the Blue server when merging? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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