I recovered my account but i lost all my items(2016 account) nickname: yrsanches

 

And the account os registered in Gold server but i never played the game after the server uptade

I recovered my account but i lost all my items(2016 account) nickname: yrsanches

 

And the account os registered in Gold server but i never played the game after the server uptade

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

I merged the account, but still isnt logging

I merged the account, but still isnt logging

 

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ.

 

Also, did you choose the Blue server when merging?