Yoargosax Posted June 13, 2018 Share Posted June 13, 2018 i need help, i dont have anny pokemon in my team, exept a magikar then i buy Link to comment Share on other sites More sharing options...
Fluffles Posted June 13, 2018 Share Posted June 13, 2018 i need help, i dont have anny pokemon in my team, exept a magikar then i buy Hi there, unfortunately your account may have been apart of the wipe that happened on the Red server in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. If ever your account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Let me know if you'd like to take up this offer. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Yoargosax Posted June 13, 2018 Author Share Posted June 13, 2018 Hi there, unfortunately your account may have been apart of the wipe that happened on the Red server in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. If ever your account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Let me know if you'd like to take up this offer. i dont use my acount for the last year, Link to comment Share on other sites More sharing options...
Fluffles Posted June 13, 2018 Share Posted June 13, 2018 i dont use my acount for the last year, Yes, which is why you probably would have gotten wiped. I can offer you an account reset though, this will make you start from the beginning as if you were on a new account. Do you accept these terms? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Yoargosax Posted June 13, 2018 Author Share Posted June 13, 2018 Yes, which is why you probably would have gotten wiped. I can offer you an account reset though, this will make you start from the beginning as if you were on a new account. Do you accept these terms? sure i dont have anny problem Link to comment Share on other sites More sharing options...
Fluffles Posted June 13, 2018 Share Posted June 13, 2018 sure i dont have anny problem Alright, I've put in a request to reset your account. Please be patient until then. Really am sorry for the inconvenience. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Fluffles Posted June 13, 2018 Share Posted June 13, 2018 sure i dont have anny problem Hi there, your account should now be reset. Please let me know if you have any further issues. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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