Yorman Posted June 13, 2018 Share Posted June 13, 2018 Hello! I am a returned player I've recently created an account in Gold Server, because some friends are in that server, but then I've realized that I don't have nothing. Then I search the problem, I read about the merge thing... And now I can't merge my old account in the Gold server, because I have that new account created already. It's possible to erase my data in the Gold Server, so I can merge my old account in there? Link to comment Share on other sites More sharing options...
Fluffles Posted June 13, 2018 Share Posted June 13, 2018 Hello! I am a returned player I've recently created an account in Gold Server, because some friends are in that server, but then I've realized that I don't have nothing. Then I search the problem, I read about the merge thing... And now I can't merge my old account in the Gold server, because I have that new account created already. It's possible to erase my data in the Gold Server, so I can merge my old account in there? Hi there, unfortunately the merge will simply put your merged account on Silver and not Gold. Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience and I hope you understand! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Yorman Posted June 14, 2018 Author Share Posted June 14, 2018 Hi there, unfortunately the merge will simply put your merged account on Silver and not Gold. Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience and I hope you understand! Oh well... It's ok. I thought that it could be an exception. I mean, I am a returned player, I didn't even know that there were new servers and a merge option. But it seems that I had to look at the news before starting again. Link to comment Share on other sites More sharing options...
Fluffles Posted June 14, 2018 Share Posted June 14, 2018 Oh well... It's ok. I thought that it could be an exception. I mean, I am a returned player, I didn't even know that there were new servers and a merge option. But it seems that I had to look at the news before starting again. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Nevertheless, as your question has been answered, I'll now lock this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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