Nctt Posted June 14, 2018 Share Posted June 14, 2018 Hello! I have returned recently I couldn't login silver account and I want to merge my old red server into the silver server. Thank you Link to comment Share on other sites More sharing options...
Fluffles Posted June 14, 2018 Share Posted June 14, 2018 Hello! I have returned recently I couldn't login silver account and I want to merge my old red server into the silver server. Thank you Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Nctt Posted June 14, 2018 Author Share Posted June 14, 2018 but one of my account has been banned and I cant not merge them, pls help me Link to comment Share on other sites More sharing options...
Nctt Posted June 14, 2018 Author Share Posted June 14, 2018 ok thank you Link to comment Share on other sites More sharing options...
Fluffles Posted June 14, 2018 Share Posted June 14, 2018 ok thank you Hello there! If you are banned, you should be able to check the reason in the Dashboard. Furthermore, bans should not be talked about in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. It is also good to note that bans are not preformed without proper evidence. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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