Snowpiece Posted June 25, 2018 Share Posted June 25, 2018 So, I dediced to play again the game because of a friend, and a didn't remember my password, I dont log in a lot of time so I didn't know anything about merge, thus I changed my password before merge, then when i started the game I noticed the 2 new servers I was like ¿wtf?, reading the forums I merge my account and all went good until I tried to log in, it says the classic "invalid user name or password" but I can log in in the gold server without any problem, digging more in the forums in the faq's of merge it says you need to change your password it this happens, an here's the problem, since i changed my account once, it wont let me change again, the screen shows the image attached. I hope someone could help me with this. Link to comment Share on other sites More sharing options...
Fluffles Posted June 25, 2018 Share Posted June 25, 2018 So, I dediced to play again the game because of a friend, and a didn't remember my password, I dont log in a lot of time so I didn't know anything about merge, thus I changed my password before merge, then when i started the game I noticed the 2 new servers I was like ¿wtf?, reading the forums I merge my account and all went good until I tried to log in, it says the classic "invalid user name or password" but I can log in in the gold server without any problem, digging more in the forums in the faq's of merge it says you need to change your password it this happens, an here's the problem, since i changed my account once, it wont let me change again, the screen shows the image attached. I hope someone could help me with this. Hi there. Sorry for the delayed response. Could you try to change your password here?Don't forget it has to be Alphanumerical as well. Using a different browser and clearing cache may help, but if you've recently changed your password and still can't change it, you may want to wait a few hours before trying again. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Snowpiece Posted June 25, 2018 Author Share Posted June 25, 2018 Thank you, it finaly work with the link you gave me, my problem is solved. Link to comment Share on other sites More sharing options...
Fluffles Posted June 25, 2018 Share Posted June 25, 2018 Thank you, it finaly work with the link you gave me, my problem is solved. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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