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Merging accounts?

Relinqution
in Resolved General Support

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Hi, I played PRO back in 2016 and recently came back. I did not know that I could merge my old account, thought that I lost all of my progress, and started a new journey. I have gotten pretty far on the new journey, but I was wondering, is there any way to merge the old account with my current progressed account? My old account was on blue and my new account is on gold.

Hi, I played PRO back in 2016 and recently came back. I did not know that I could merge my old account, thought that I lost all of my progress, and started a new journey. I have gotten pretty far on the new journey, but I was wondering, is there any way to merge the old account with my current progressed account? My old account was on blue and my new account is on gold.

 

Hi there. Unfortunately, Red/Blue account can only be merged onto Silver. With that said, you are also unable to merge Gold and Silver files together. Therefore, you can't really merge your old account with the account you have now as we only offer merging for Red and Blue.

 

Really sorry to disappoint you. Hope you understand.

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