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So i've play Pokemon RO for a while now, and decided to take a break from it a while back. When i came back launched it i realized there is no RED, BLUE and Yellow servers. I couldn't login into the gold server so i decided to try the Silver. When i came in everything i had is lost and i'm back at the beginning. I've spend real money and i would consider alot of my time have been spent ingame. What should i do to get back everything i had? :c

Thanks!

Hey @MorriZ,

 

I'm sorry for this inconvenience; don't worry about your data, you didn't lose any of your progress!

 

Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore you will need to play on Silver Server if you wish to continue your Red Server progress.

If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

RdaPTSzG24SnmdjY.gif

If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

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Hey @MorriZ,

 

I'm sorry for this inconvenience; don't worry about your data, you didn't lose any of your progress!

 

Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore you will need to play on Silver Server if you wish to continue your Red Server progress.

If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server!

 

How to merge:

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

 

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

 

RdaPTSzG24SnmdjY.gif

If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

Thanks so much! And Thanks for quick response!

Glad to hear that your issue has been resolved.

 

Have a great day!

Armin

PTpw.gif

 

General SupportPRO DiscordGame GuidesMapping BugsRules

 

Do not contact Staff members for private support.

Use the appropriate forums as it may be helpful to others.

Unsolicited messages will be cleaned by Levi.

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