Jump to content

Issue with my account.


Osmanyp

Recommended Posts

So, i started playing Pro again after 4-5 months, and when i tried to merge my old account into the new servers i didnt know how to do it exactly, so i ended up with my pokemons but i had to start fom 0 the story. is there anyway i can fix this?

Link to comment
Share on other sites

So, i started playing Pro again after 4-5 months, and when i tried to merge my old account into the new servers i didnt know how to do it exactly, so i ended up with my pokemons but i had to start fom 0 the story. is there anyway i can fix this?

 

Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead.

 

Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

So, i started playing Pro again after 4-5 months, and when i tried to merge my old account into the new servers i didnt know how to do it exactly, so i ended up with my pokemons but i had to start fom 0 the story. is there anyway i can fix this?

 

Hi there, your account has now been unmerged. Please be sure to choose the Blue server as your main server because we will not be unmerging your account for you again if you fail to do so.

 

Let me know once you've merged or if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...