Millionminds Posted June 29, 2018 Share Posted June 29, 2018 Hi i was using red server before account had 3 regions complete and when I sign into gold server using my account it log me into I think the yellow server account which only had a bulbasuar Help me recover account of red server on the new gold server please And silver server says no such account exist completely Link to comment Share on other sites More sharing options...
Millionminds Posted June 29, 2018 Author Share Posted June 29, 2018 I now read gold server is yellow server and silver server is red and blue, but silver still says no account at all exist when trying to log in Link to comment Share on other sites More sharing options...
Fluffles Posted June 29, 2018 Share Posted June 29, 2018 I now read gold server is yellow server and silver server is red and blue, but silver still says no account at all exist when trying to log in Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Millionminds Posted June 29, 2018 Author Share Posted June 29, 2018 Log in on the dashboard okay thank you Link to comment Share on other sites More sharing options...
Fluffles Posted June 30, 2018 Share Posted June 30, 2018 Log in on the dashboard okay thank you I see that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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