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Progress loss


Smashketchup

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I have been inactive for about a year and today when i wanted to play I saw that i couldnt do it so i "merged" the account and set red as my main i was on blue intitially. Now when I log on silver server I have 0 badges, and no hair, did the story restart?

Edited by smAshKetchup
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I have been inactive for about a year and today when i wanted to play I saw that i couldnt do it so i "merged" the account and set red as my main i was on blue intitially. Now when I log on silver server I have 0 badges, and no hair, did the story restart?

Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead.

 

Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy.

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Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead.

 

Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy.

Thank you so much!

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Thank you so much!

Hi there. Your account has now been unmerged. Please choose the Blue server as your main server because we will not be unmerging your account for you again.

 

Let me know if you encounter any further issues.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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