Keishiebaby Posted July 9, 2018 Share Posted July 9, 2018 Hi. I lost signal on my phone and tried to get into the museum. It never loaded fully and I continued to walk around the town. Then it loaded and I got stuck in the black part of the map. What do I do? Thanks. Link to comment Share on other sites More sharing options...
Fluffles Posted July 10, 2018 Share Posted July 10, 2018 Hi. I lost signal on my phone and tried to get into the museum. It never loaded fully and I continued to walk around the town. Then it loaded and I got stuck in the black part of the map. What do I do? Thanks. Hi there. Can you please try the following? If you are still stuck after trying everything, please let me know. ▪︎ Try Alt+Tab ▪︎ Use an Escape Rope ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ▪︎ Log out, and then back in ▪︎ Close the whole client and start PRO again ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Keishiebaby Posted July 10, 2018 Author Share Posted July 10, 2018 Tried all of these. I have just started so not got an escape rope and I am inside a museum so I can't battle. Think I am going to carry some escape ropes for now on haha Link to comment Share on other sites More sharing options...
Fluffles Posted July 10, 2018 Share Posted July 10, 2018 Tried all of these. I have just started so not got an escape rope and I am inside a museum so I can't battle. Think I am going to carry some escape ropes for now on haha Hi there. I've sent you to your last visited PC. Can you check this for me? ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Keishiebaby Posted July 10, 2018 Author Share Posted July 10, 2018 Thank you I am there. Link to comment Share on other sites More sharing options...
Fluffles Posted July 10, 2018 Share Posted July 10, 2018 Thank you I am there. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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