Deniscoco1 Posted July 10, 2018 Share Posted July 10, 2018 just chill guys server is locked means they might testing out stuff oder work on the server be patient Link to comment Share on other sites More sharing options...
Fluffles Posted July 10, 2018 Share Posted July 10, 2018 Earlier today there was an announced maintenance so I logged out of the game and now I just tried to play again and it says that I need to update my game. Maybe I'm just dumb but I don't really find a way to update it, anyway just playing since yesterday. Help would be greatly appreciated thanks :) Hi there. If you haven't updated your client you'll have to download the latest update here! The Mega.nz host isn't updated to the latest version yet, so download from the Mediafire mirror instead. For Windows, you can refer to this guide on how to download and install PRO. As of now, the servers are currently locked. As stated in the General Support Rules, please avoid asking regarding server status here. With that said, will now be locking this thread. Good luck and have a great day. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Astraea Posted July 10, 2018 Share Posted July 10, 2018 Earlier today there was an announced maintenance so I logged out of the game and now I just tried to play again and it says that I need to update my game. Maybe I'm just dumb but I don't really find a way to update it, anyway just playing since yesterday. Help would be greatly appreciated thanks :) Hey mate, I have exactly the same problem. Can somebody help us? Appreciate it. Just dowload again the client. Downloaded new version, still getting "The server is currently locked". Been trying for a while now and nothing changes Downloaded new Client and replaced all the files and now it says ''the server is currently locked'' too. I assume this just means that there is still progress in maintenance?Hello everyone, Indeed, maintenance is still ongoing while staff test out new additions to the game, which is why Silver is online, but locked. I'm afraid that there is no ETA until testing is over; all I can ask is to be patient with us, as we have quite a bit of content being released that all need testing. The new client is available for download and can be found on our Downloads page. Regarding the Windows PC client in particular, the mega.nz host is not updated to the current version, therefore, you will need to download the new "Roots" version from the Mediafire links. I'd also like to add that PRO Discord is the best place to be updated on the current maintenance and approximate downtime. In the future, please observe our following General Support rule:Do not ask about the server status here. Your topic will be locked instantly. As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: Hit by a Cannot connect to server message Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/status.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released: Downloads page (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: Ghost queue or invisible queue is a queue with a longer time taken to get into the game as the servers need to process everyone trying to log in at the same time. You may experience it usually when the servers are back up after a maintenance or a server crash when a surge of people trying to get into the game instantly. When it says "Logging in..." just give it some time. It will takes a few minutes to get into the game. - Locked - 1 PRO Rules ✽ Punishment Policy ✽ How to Report Please do not contact staff members for private support. Use the appropriate forums for your message as it may be of use to others. Unsolicited messages will be purified. Link to comment Share on other sites More sharing options...
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