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Can't open app


Katiebts

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Whenever I try to open the game it shows me this.

This happened unexpectedly one day and I can't log in ever since, it played smoothly before without any sign of problems so I really can't tell what's wrong.

So if you know anything I could do to fix it I would be really grateful to hear from you!1531239317751.thumb.png.6d71222f2a929d74e9a3659180e92a0a.png

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Whenever I try to open the game it shows me this.

This happened unexpectedly one day and I can't log in ever since, it played smoothly before without any sign of problems so I really can't tell what's wrong.

So if you know anything I could do to fix it I would be really grateful to hear from you![ATTACH=full]27982[/ATTACH]

Hi there. Can you please try the following?

• Run the game in compatability mode

• Update your Display/Graphical Drivers

• Update your Windows Version

• Add an exception for the client in your Firewall and Antivirus

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

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