Astreus

From the looks of it, you barely meet the minimum requirements to run PRO on your desktop. You only have 2GB of RAM while the minimum of 2GB+ RAM is recommended. As for why it works better before the X'Mas version, it is caused by the Unity Engine where it needed an update to keep up with the latest changes. There has been some issue with this and there is not much we can do about it. Your best option would be to update your desktop's hardware. Other than that, you can try to update the graphics driver, install the latest windows update, and try to keep a minimum number of applications running at the same time before you try to launch PRO. Once again, I'm sorry about this, but there is not much that we can do about it. With that said, I wish that you have a great day! Best regards, Astreus.

Hi, Welcome to PRO!

I'm glad to hear that your issue has been resolved. As there is no further use for this topic, I'll lock this thread now. Have a nice day! Best regards, Astreus.

You're welcome. I'm going to lock this thread as there is no further use of it. Have a nice day! Best regards, Astreus. -Locked as Solved-

Hi, I'm sorry for the inconvenience. I've moved your Teddiursa, Snorlax, and Hitmonlee from your party to the last slots of your PC Storage. Please have a check and let me know if they are there. Looking forward to your reply. Best regards, Astreus.

Hi, I'm sorry for the inconvenience. I've moved your Braixen from your party to the last slots of your PC Storage. Please have a check and let me know if it is there. Looking forward to your reply. Best regards, Astreus.

Hi there, It is not Prof. Oak who will give you the Old Sea Map but, it's an old man located on a rooftop of one of the buildings in Celadon. Quoting from this guide: If you meet the requirement, the old man will give you the Old Sea Map. Good luck! Best regards, Astreus.

You're most welcome! As your issue has been resolved, I'll be locking this thread. Have a great day! Best regards, Astreus.

Hi, I'm sorry for the inconvenience. I've moved the pokemon that was stuck from your party to the last slots of your PC Storage. Please have a check and let me know if they are there. Looking forward to your reply. Best regards, Astreus.

Hi there, I regret to inform you that we cannot refund a mistake like this. I'm extremely sorry, but there is nothing we can do to further your case. However, take solace in that Master Ball are fairly easy to replace as you can do the Solaceon News Reporter quest where you are guaranteed to get one Master Ball on the sixth day of the quest if you help the reporter consecutively. Master Ball also cost 10 PvP coins from the PvP Coin Master; the one in Vermilion is shown below in my screenshot: You can earn PvP coins by winning a Ranked PvP match. I hope this information has proven helpful to you, and again, I apologize that we cannot refund your Master Ball. Best regards, Astreus.

Hi there, It looks like you did not meet the requirements to go there, specifically the 120 Pokemon natives from Kanto region (from range #1-#151 in the Pokedex). As of now, you only managed to catch 112 Pokemon from Kanto region. Quoting for visibility: Hopefully, that clears it up for you. Good luck with catching the rest of Kanto Pokemon and have a nice day! Best regards, Astreus.

Hi there, As per the General Support subforum rules: If you do not know why you were banned, or want to check the length, check the Dashboard first. If you feel like your ban is unjust, you can make an appeal here. It looks to me that you already made an appeal and a staff member is still waiting for your response. So, please make a reply over there and do not make another post here about your appeal. Therefore, I'll now lock this topic. Best regards, Astreus.

Yes, they should be region-locked and will only be available once you have beaten the 8th Gym in that region. So I'm glad that your issue has been resolved. As there is no further use for this topic, I'll lock this thread now. Best regards, Astreus.

Once again, I'm sorry for the inconvenience. But it was needed to update the requirement to Vulcan Island as there has been some glitch with region-locked pokemon. If you need help with the story, please do check this subforum as it will help you to speed up your progress. As for the Island, it will be available for a while and you still have a lot of time to finish your region. With that said, I wish you the best of luck! Best regards, Astreus.

Hi, I'm sorry for the inconvenience. I've moved the Psyduck and Magikarp from your party to the last slots of your PC Storage. Please have a check and let me know if they are there. Looking forward to your reply. Best regards, Astreus.

I'm glad that you managed to solve your issue. Quoting for visibility: If you have some errors while doing the merge, please do check the Common Merge Errors: FAQ before posting them here. If you have any more problems other then the one mentioned in the Errors FAQ, please do let me know here. Looking forward to your reply. Since you managed to sort it out, I'll be locking this thread now. Have a great day to both of you! Best regards, Astreus.

You're most welcome. I'm glad that you managed to solve your problem. As there is no further use of this topic, I'm going to lock it. Have a nice day! Best regards, Astreus. -Locked as Solved-

Hi there, I'm sorry for the inconvenience. The requirements for the island was changed. Now, you now need to be the champion of the region you are currently in, in order to travel to Vulcan Island. Have you beaten the Elite Four in the region that you are in right now? Best regards, Astreus.

You're most welcome! As your issue is now sorted, I'll lock this topic now. Have a nice day! Best regards, Astreus.

Hi there, I've gone ahead and deleveled your Gligar. To evolve it into Gliscor, you will need to level it up between 6 pm and 6 am while holding a Razor Fang. In the future, if you need help with evolution or deleveling request, you can make a post in this thread instead. Good luck! Best regards, Astreus.

Solved in-game. -Locked as Solved-

I'm glad that your issue with the Coin Capsule has been resolved. Since there is no further use of this topic, I'm going to lock this thread. Have a nice day! Best regards, Astreus. -Locked as Solved-

You're most welcome! If you need any help with that quest, feel free to check out the Quest Walkthroughs subforum. As your issue has been resolved, I'm going to lock this topic. With that said, I wish you the best of luck in finishing that quest. Best regards, Astreus. -Locked as Solved-

Hi there, I'm sorry for the inconvenience. It looks like you recently did the Heatran's Quest. Heatran's quest is made in a way to ensure its difficulty, so all your eventual Master Ball and Rare Candies are removed from you when you access the area. Just talk back to Buck inside the Stark Mountain Main Cavern once the level 99 Heatran is defeated, and you will get your items back. Good luck! Best regards, Astreus.

Hi there, I'm sorry for the inconvenience, but this is not a bug. For your information, Gulpin can have the ability Sticky Hold which protects itself from item theft. Your only option to get the item is to catch them. Other pokemon that can have this ability are Gulpin, Grimer, Shellos and their evolution line, Trubbish, and Accelgor. I hope this clears it up for you. Good luck and have a nice day! Best regards, Astreus.