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Keita

Discord Moderator
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Posts posted by Keita

  1. Hi @snipinhood ! I would like to inform you that the servers are normally online.

    Can you please check the following things?

     

    ▪︎ Are you using Proxy?

    Try not using it, and then test again

     

    ▪︎ Are you trying to play at home/work/school?

    Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

     

    It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

    You could also use a VPN although you should check you're allowed first.

     

    Also, have you did a clean install while installing the new client? If not, please follow this procedure:

    • Delete PRO Client/Application and all the files (.rar/.zip /.apk included)
    • Delete all the related/remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you have a smartphone, restart it.
    • Download the latest and most updated client from PRO WEBSITE DOWNLOAD PAGE

    Let it know how it goes please.

    Have a great day !

  2. I have a full team of 100lvls but still cant fight with jessi and james boss they said that i dont even have pikachu so i took my pikachu but they still dont fight me

     

    Hi @KOffing !

     

    Are you sure that youa re meeting all the requirements?

    I would like to inform you that in order to battle Jessie and James you have to meet th followng requirements:

    • Have 6 Level 100 Pokemon in team
    • Have a Level 100 Pikachu in team

    For further info you can use the boss guide that you can find at this link : BOSS GUIDE

     

    You can also add the REBORN BOT to your server and use the command ^boss to check the boss list and requirements.

     

    Hope what i said provided some clarification, have a great day !

  3. Why I can't log in?

     

    Hi @Yorukachan ! I would like to inform you that the servers are normally online.

    Could you please describe what kind of error do you have? In case, please check even your account status on the DASHBOARD

     

    Also could you please check the following things:

    ▪︎ Are you using Proxy?

    Try not using it, and then test again

     

    ▪︎ Are you trying to play at home/work/school?

    Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

     

    It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

    You could also use a VPN although you should check you're allowed first.

     

    In the case that your account status is correctly active and you don't find yourself in any of the said aboe situations, please follow this procedure:

    • Delete PRO Client/Application and all the files (.rar/.zip /.apk included)
    • Delete all the related/remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you have a smartphone, restart it.
    • Download the latest and most updated client from PRO WEBSITE DOWNLOAD PAGE

    Looking for a reply, Keita/Heiwajima.

  4. My phone is samsung galaxy j7+ and its android and i already turn on the unknown file after i download i cant install

     

    If the downlaod doesn't work yet, or you find any problem while installing, please follow this procedure:

    • Reset your app permissions ( Go in Settings, then applications. Afterwards, select reset app permissions and reset them)
    • Try to download the client from a other browser like firefox
    • Check the storage left

    Also, remember to restart your phone.

     

    Let it know here if you solved your issue following what said.

     

    Have a great day and weekend !

  5. Hey,

    i have the same problem. If i try to battle the team rocket they say always: "shoo away. Kids shouldn't meddle in adults business."

    I read about to have 250h playtime before able to battle the team rocket. Is that my issue?

     

    Hi @keviNshS !

     

    I would like to inform you that the requirements to meet in order to do the Pinkan Island quest are the following:

    • Hoenn Champion
    • 250 hours of playtime
       

    By inspecting you it seems like you have 240 hours, and so you do not meet the requirements.

     

    For further info and walkthrought about the Pinkan Island quest, you can use this guide: COMPLETE PINKAN WALKTHROUGH

     

    Hope this can help you, have a great day !

  6. hey im a new player and im a black orb along with all other players and characters i redownloaded and stiil no change please help

     

    Hi there !

     

    Did you do a fresh install before downloading the new client?

    That mean deleting any single client and file of PRO, after deleting them you can use Ccleaner to have an easy way to clean everything.

    After doing that download the latest client from OFFICIAL PRO DOWNLOAD WEBSITE.

     

    If you already did that i would like to inform you that, as stated in the announcements channel on the OFFICIAL PRO Discord, this is an error that occurs on older Systems.

     

    You can try to update your operating system or your graphics cards. Please do note that this is simply a suggestion and isn’t guaranteed to fix your error.

     

    However i would like to inform you that this issue is still being looked into.

     

    Hope this can help, wish you a great day and weekend !

  7. [ATTACH=full]53512[/ATTACH]

     

    Seems like you meet part of the requirements, can you please check in the top of Mt. Silver if you have to battle yet Red?

    Either winning or losing guarantee you the access to the Trainer Valley.

     

    Looking for a reply, Keita.

    • Like 1
  8. 'Hi

     

    Hannah benimle savaşmıyor lütfen yardım et ..

     

    5 npc yenilgi

     

    Huntail istemiyor

     

    Hi there ! Since it seems like you have beaten already the first 5 NPC.

     

    However, I would like to inform you that the HUNTAIL must be OT (original trainer) and so it must be a caught by you.

     

    Are you meeting this requirement? Please check this.

     

    In addition, you can refer to this guide for any info related to guide about HOW TO GO TO SINNOH

     

    If you need to get a clamperl, you can get one in the following spawn location:

    [spoiler=Clamperl Location]

    Clamperl
    #Map                      Area                   Daytime  Rarity  MS  Level  Item
    Diamond Domain Main Cave  Fish (Good Rod)        M/D/N    Tier 4  No  22-26  -
    Route 124 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Big Pearl
    Route 126 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Pearl
    Route 127 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Big Pearl
    Route 128 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Pearl
    Route 129 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Big Pearl
    Route 130 Underwater      Fish (Good Rod)        M/D/N    Tier 6  No  30-34  Pearl
    Route 40                  Fish (Good Rod)        N        Tier 5  No  15-21  Deep Sea Tooth
    Diamond Domain B1F        Fish (Super Rod)       M/D/N    Tier 6  No  22-26  -
    Route 108                 Fish (Super Rod)       M/D/N    Tier 7  No  20-35  Big Pearl
    Route 124                 Fish (Super Rod)       M/D/N    Tier 5  No  25-35  -
    Route 126                 Fish (Super Rod)       M/D/N    Tier 6  No  32-33  Big Pearl
    Amity Square              Surf                   M/D/N    Tier 5  No  17-20  -
    Love Island               Surf                   N        Tier 6  No  13-17  -
    Route 219                 Surf/Fish (Super Rod)  M/D/N    Tier 5  No  20-32  Deep Sea Scale
    Route 221                 Surf/Fish (Super Rod)  M/D/N    Tier 6  No  28-32  Deep Sea Tooth

     

     

    It is even possible to get one in the ABANDONED SHIP QUEST .

     

    Please, let it know here if you solved your issue. Have a great day !

  9. Ola, eu nao estou conseguindo acessar o trainers valley, eu ja tenhos os requisitos, mas nao aparece a opçao para ir para lá na estação de saffron

     

    Hi there !

     

    I would like to inform you that these are the requirements to access the trainer valley.

    Could you please confirm me that you meet all of them? Please, check it accurately.

    • Fight with Red at the top of Mt. Silver (doesn't matter whether you win or lose)
    • Catch 120 Pokémons native from Kanto (from range #1-#151)
    • Get 38 evolved data
    • Be able to take the train > Subway & Train Quest Guide <

     

    Looking for a reply, have a great day ! - Keita/Heiwajima

  10. Hello, last week I had a problem logging in to the pokemon, but I was warned that it should download a new version, exactly that of hallowen, but now when I try to log in, the application indicates that I should download another.

    What is happening ? I would like an explanation.

     

    Hi @GeoorgeAlvez !

     

    I would like to inform you that the client have been updated yesterday with all the updates related to the bugs and errors.

    You can download it from here: PRO WEBSITE DOWNLOAD.

    Make sure to delete the old client and all the related files before downloading the new one.

     

    You can find the update logs at this page UPDATE LOGS

     

    Furthermore, a 3 days Membership Medallion has been added to all the users inventory.

     

    Hope this provided some clarirication, have a great day !

  11. hola, descarge el nuevo cliente y aun sige lo mismo solo las sombra sale , y ahora q hago

     

    Hi again @bardales08 !

     

    Did you delete the old client and files before downloading the new client from the OFFICIAL PRO DOWNLOAD WEBSITE ?

     

    If you already did that i would like to inform you taht, as stated in the announcements channel on the OFFICIAL PRO Discord, this is an error that occurs on older Systems.

     

    You can try to update your operating system or your graphics cards. Please do note that this is simply a suggestion and isn’t guaranteed to fix your error.

     

    Furtermore i would like to inform you that this issue is still being looked into.

     

    Hope this provided some clarification, wish you a great day and weekend !

  12. Hi!My girl has a problem with the refund of jet ski!She talked with Officer Worker in saffron city station,her jet ski disappeared from her backpack but she doesn't get coin!My girl doesn't know English and she skipped what the officer said X_X' Is this a bug or there are a reason for what happened?can anyone help us please?thanks and sorry for my English

     

    Hi there !

     

    Could you please make her restart the client and then, in case she can't find it yet, make her search in the inventory the word "Coin Capsule". (without the " ")

     

    Let it know here how it goes, have a great day !

    • Like 1
  13. None of them worked. Tried out 3 different browser and nothing. It is says, connection error, while I have a good connection. Tried out both Android #1 and #2 but both stops at a ceetain percent.

     

    Could you please try to delete download history and clearing the cache.

    Also, please check the storage left after you installed PRO

     

    Looking for a reply, Keita.

  14. They say the 3 legendary birds are uncatchable, but many people saw that some players owns articuno, zapdos, moltres with 6x30-31 iv-s. how can we get one of them? Dont say it is impossible, if some of us can have one from them

     

    Hi there !

     

    I would like to inform you that it's currently impossible to catch Zapdos, Articuno and Moltres. They are useful just for their seen data, needed to catch Legendaries such as Mew.

     

    If you've seen some legendary birds around, it is possible that it was a staff member. No legendary birds have been given in any tournament in my knowledge.

     

    Hope this provided some clarification to your question, have a great day !

  15. Hello. I can not download the new android client, while my phone got all the reqs for it. And not I am the only one who have this problem. My membership is still active, and I do not want to lose it. I tried out both mirror for android, but none of them worked. I always have a good connection, I have enough storage, so these 2 can not be the problem.

    Thank you for the answer!

     

    Hi there !

     

    I checked them and they works correctly for me.

    If you are downloading them from another website or source, please try to use the official one linked below:

     

    If the downlaod doesn't work yet, or you find any problem while installing, please follow this procedure:

    • Reset your app permissions
    • Try to download the client from a other browser like firefox
    • Check the storage left after you installed PRO

     

    Let it know here if you solved your issue following what said.

     

    Have a great day and weekend !

  16. Hey guys, so I've tried downloading all win 64 and win 86on my pc through all links like media fore and mega and the android versions they still keep telling me they won't work and I can't loggin.. it says Its the wrong version when I know this is the correct one. Can I get some help please

     

    Fluffles is cool

     

    Hi @Dannymj1 !

     

    I can confirm you that the website download links contain the latest and most updated client.

    Also, please download the client version (x64/x86) in base of your operative system, using a different client may cause bugs and errors. You can check if you have 64 bit or 32 bit (32 bit = x86) in your system info.

     

    With that said, can you please try the following procedure:

    • Delete PRO Client/Application and all the files (.rar /.apk included)
    • Delete all the related/remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you are from smartphone, remember to restart your phone.
    • Download the latest and most updated client from PRO WEBSITE DOWNLOAD PAGE

    Let it know here how it goes, have a great day and weekend !

  17. I started Hoenn and the problem is that, I need to find something in the room, (it was Jirachi) i talked to her and when i try to leave the house i can't because it keeps saying i need to find something, I looked the staff guide and did al right, if can get teleported outside or restart hoenn anyway maybe would be solved.

    Need to add i can't do anything in PRO with this bug.

    Playing on Android Silver Server

     

    Hi there !

     

    I would like to inform you that the bug has now been fixed and you should be able to leave the House without any problem as stated by SyaoranLi.

    Please enter the bedroom and after this you should able to leave the house again.

     

    Quoting SyaoranLi's message on

    another thread with the same topic.

    I fixed this bug. Please enter the bedroom after this you should able to leave the house again.

     

    Hope this can help you, have a good day and weekend !

    • Like 2
  18. Hello, I would like to report a problem .. Practically in the fight hangs a bit '.. There is type 2 seconds before you attack or escape ..

     

    Hi there !

     

    I would like to inform you that the Dialogue Speeds, with the latest client update, are now slightly slower.

     

    As stated by PRO STAFF, this is intended to be like that and it's not any kind of bug or error.

     

    Remember to go in your settings and put the max. speed on the dialogue speed setting.

     

     

    However, if you should experience longer freeze/waiting, counting that as stated above dialogues are now slower, you may try to delete your client and all the related files and then redownload it from : PRO WEBSITE OFFICIAL DOWNLOAD

     

    Hope this provided some clarification, have a great day !

  19. why i still no halloween pokemons ? is that someone make my account with diffculty to get them

    I have reason to doubt it!

    last time in 3 year anniversary, untill i catch my 36 squitles i got the 1st clown one.

    now i have caught 2 boxes of starters, but i still have none halloween.

    If you do it, you have to admit it. or u can ban me then please dont be a coward that i despised !

    awesome !

     

    Hi there !

     

    I would like to inform you that there is not any bug or error related to the encounter of the new Hallioween Starters / Pokémon.

     

    The Kanto Starters are all tier 9 or 9.5, in base of where you hunt them. Considering that, they are really rare Pokémon that may need a couple of time to be encountered.

     

    There is not a specific time because it's all up to your luck, may be 5 minutes to find one or 2 hours.

     

    Reemember that the chance of finding a Halloween Starter is 1/20 or 5%. That doesn't mean that you will find one of them each 20 Pokémon, that's because the chance is 1/20 for each encounter, and it always reset the next pokemon you encounter.

     

    I leave you now, in case you are interested to know that, all the location where you can find each Kanto Starter to be hunted.

     

    Charmander:

     

    #Map                   Area                     Daytime  Rarity    MS  Level  Item
    Cinnabar Mansion 3     Land                     M/D/N    Tier 9    No  15-19  -
    Fuego Ironworks        Land                     M/D/N    Tier 9.5  No  28-31  -
    Jagged Pass            Land                     M/D/N    Tier 9.5  No  18-22  -
    Mt. Coronet 4F         Land                     M/D/N    Tier 9.5  No  38-43  -
    Route 25               Land                     M/D/N    Tier 9.5  No  12-14  -
    Route 34               Land                     M/D/N    Tier 9.5  No  11-15  -
    Route 45               Land                     M/D/N    Tier 9.5  No  30-34  -
    Sky Pillar 3F          Land                     M/D/N    Tier 9.5  No  48-51  -
    Victory Road Kanto 1F  Land                     M/D/N    Tier 9.5  No  40-43  -
    Pallet Town            Headbutt                 M/D/N    -         No  3-8    - 

     

     

    Bulbasaur

     

    #Map                 Area                     Daytime  Rarity    MS  Level  Item
    Eterna Forest        Land                     M/D/N    Tier 9.5  No  11-14  -
    Nap Forest           Land                     M/D/N    Tier 9.5  No  10-14  -
    Route 120            Land                     M/D/N    Tier 9.5  No  10-14  -
    Route 21             Land                     M/D/N    Tier 9.5  No  25-30  -
    Route 215            Land                     M/D/N    Tier 9.5  No  10-14  -
    Route 29             Land                     M/D/N    Tier 9.5  No  2-4    -
    Route 36             Land                     M/D/N    Tier 9.5  No  10-14  -
    Safari Area 2        Land                     M/D/N    Tier 9    No  10-14  -
    Viridian Forest      Land                     M/D/N    Tier 9.5  No  4-8    -
    Pallet Town          Headbutt                 M/D/N    -         No  3-8    - 

     

     

    Squirtle

     

    #Map                 Area                   Daytime  Rarity    MS  Level  Item
    Route 128            Fish (Super Rod)       M/D/N    Tier 9    No  28-36  -
    Cianwood City        Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  20-26  -
    Ever Grande City     Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  20-25  -
    Lake Verity          Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  20-30  -
    Route 12             Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  24-26  -
    Route 19             Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  23-28  -
    Route 213            Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  24-28  -
    Route 41             Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  30-35  -
    Slowpoke Well        Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  8-12   -
    Vermilion City       Surf/Fish (Super Rod)  M/D/N    Tier 9.5  No  13-18  -
    Pallet Town          Headbutt               M/D/N    -         No  3-8    - 

     

     

    Hope this provided some clarification, have a great day and good luck with the event !

  20. Where can i download the newest window client?

     

    Hi @NhanLienKich !

     

    You can download the latest and most updated client from here: PRO WEBSITE DOWNLOAD PAGE

     

    Also, remember to delete the old client and all the related/remaining files of PRO (e.g temporary files) before downloading the new client in order to not experience any issue or error.

     

    If you are interested, you can check the changelog of the last update, and the older one too, at this link : UPDATE LOGS

     

    Hope this can help you, have a great day !

  21. Are the servers down? I updated to the new client when prompted now i cannot login.

    Hi there !

     

    I would like to inform you that the servers were offline in order to update the servers with the most recenty updates. But they are now online.

    You can download the most update client, from this link: PRO WEBSITE DOWNLOAD PAGE

     

    Also, remember to delete all the related/remaining files of PRO (e.g temporary files) before downloading the new client in order to not find any issue or error.

     

    As stated, Mini MS (3-days MS) have been added to all users inventory

     

    Hope this provided some clarification, have a great day !

  22. é o cliente de 32 bits?

     

    Hi there !

     

    I would like to inform you that the servers are currently offline in order to update the servers with the most recenty updates.

    However, you can download the latest and most updated client, that will allow you to login after the maintenance, from here: PRO WEBSITE DOWNLOAD PAGE

    Since x86 bit is the same of saying x32 bit, you have to download the x86 one.

     

    Also, remember to delete all the related/remaining files of PRO (e.g temporary files) before downloading the new client in order to not find any issue or error.

     

    You can keep an eye out in the #announcement channel in the OFFICIAL PRO Discord to be notified for when they will go online.

     

    Hope this provided some clarification, have a great day !

  23. So I just downloaded the new client for the update and now the game wont launch?

     

     

    Hi there !

     

    I would like to inform you that the servers are currently offline in order to update the servers with the most recenty updates.

    You can download the most update client, that will allow you to login after the maintenance, from this link: PRO WEBSITE DOWNLOAD PAGE

     

    Also, remember to delete all the related/remaining files of PRO (e.g temporary files) before downloading the new client in order to not find any issue or error.

     

    You can keep an eye out in the #announcement channel in the OFFICIAL PRO Discord to be notified for when they will go online.

     

    Hope this provided some clarification, have a great day !

  24. where are the link for client for 32 bits?

     

    Hi there !

     

    I would like to inform you that the servers are currently offline in order to update the servers with the most recenty updates.

    However, you can download the latest and most updated client, that will allow you to login after the maintenance, from here: PRO WEBSITE DOWNLOAD PAGE

    Since x86 bit is the same of saying x32 bit, you have to download the x86 one.

     

    Also, remember to delete all the related/remaining files of PRO (e.g temporary files) before downloading the new client in order to not find any issue or error.

     

    You can keep an eye out in the #announcement channel in the OFFICIAL PRO Discord to be notified for when they will go online.

     

    Hope this provided some clarification, have a great day !

    • Like 1
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