When was the server cap last upgraded? There seems to be a larger player base than 1,900 that is trying to log-in daily. Could try to figure out how many players wait in queue (track the total players connected to the server in queue) to find out how large of a cap you need and increase it to that number. Doing this would decrease the wait time for queue or completely avoid the queue completely. I do understand players fluctuate on time zones the number wont be perfect. About an 45 minutes ago my position in queue was 1061 and now it's 327, It probably wouldn't hurt for a 100 cap increase like SViper mentioned above.