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Zarachi
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Hello @Faisal06361! Apologies for the issue you are dealing with. Currently it is a known bug that are being worked on everyday. It will require a client update but we dont know when it will be fixed, so I will ask for your patience. Once again apologies. Very Respectfully, Zarachi
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Hello @Mikalein! Apologies for the issue you are experiencing. We dont offer any de-evolving service in the game since it is your own responsability to be careful when you are training a pokemon. I know it is not the answer you were waiting for and I sincerely apologies, I can understand that it's frustating. I'll now proceed to lock the topic. I wish you a wonderful day and fun playing PRO. Take care, Zarachi
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Tengo problemas para acceder a shamuti island map
Zarachi replied to Lyon999's topic in General Support
Hello @Lyon999! Apologies for the issue you are dealing with. You will require full Kanto caught pokedex but due to a pokemon deletion issue in the previous month, some data could be deleted. From our database, it look like there was one pokemon removed from your pokedex data, which is: Marowak but be sure to check if every Kanto pokemon have the little pokeball icon next to his pokedex data. You will require to get his caught data again to be able to go Shamouti Island and caught the last bird you want. Once again Apologies for the issue. I wish you a Good Luck for your quest to get the pokemon missed and in future catching your last bird. Have a wonderful day. Very Respectfully, Zarachi -
Hello @Zaone! Apologies for the issue you are experiencing. -Are you sure the email show in Dashboard is the correct one and there is no misspell error in your mail ? -Have you double clicked on the Here option in the confirmation mail pop-up? Solved the catcha once and got confirmation that mail got sended? Keep in mind to dont spam it or you will be locked. -Have you checked your spam folder in your mail? Waiting for a response in your side! Take care, Zarachi
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Hello @Adamtheone! Thanks for the report! But it is intended for Rock-weak pokemon to have a odd to back on Stealth Rock more than intended. Here is a informations about all the special EVs (Belly Drum set, Stealth Rock etc..) can be found: there Hope this clears your question! I wish you a wonderful day and have fun playing PRO! Take care, Zarachi
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Hello @Demenelizator! Apologies for the issue. It is not a bug. To explain briefly, Speed is calculated before the weather change due to a Mega Evolution. However even if this changed in new generation, since mega official last shown was in generation 7 we keep this mechanic. Hope it answer your question. Take care, Zarachi
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Nice to hear you caught your Volcanion! I'll now proceed to lock the thread but dont hesitate to create another one if you meet any further issues, questions etc! Kinds regards, Zarachi
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Hello @Jfonfran89! Apologies for the issue you are encountering. Due to new PC rework, you will now have to clean your box number to 849 or less, you can see it from trainer Card! It is already known and will require a script rework from the Content Scripter team but no ETA. Once again Apologies. Good Luck for your Volcanion! I wish you a wonderful day and have a amazing time playing PRO! Take care, Zarachi
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resolved Login Silver issue: game crashes on Loading map
Zarachi replied to Cucho28333's topic in Resolved General Support
Hello @Cucho28333! Apologies for the issue you are experiencing. It is a known issue which happens because on some rare case game music files download corrupt and crash the client. DEV team are trying their best to fix it. But to be able to remove this issue what you can do is to : -Go to settings>music and disable music volume by using the little tick. Once again Apologies for your problem. I wish you a amazing day and have fun playing the game! Take care, Zarachi -
resolved Gastly EV got reset after game quit unexpectedly
Zarachi replied to Fadedcyan's topic in Resolved General Support
Hello @Fadedcyan! Apologies for the issue you are dealing with. Sorry to tell you but we dont offer these kind of service about EVs. But I recommend you to train in the specific spawn the game can offer to you. Here the different spawn in every region: Kanto: Route 24, spatk during Night in the land vs Oddish, Gloom and Vileplume and speed during day vs Pidgey, Pidgeotto and Pidgeot. Johto Route 31 : Spatk vs the Gastly evolution line and speed vs the Zubat evolution line. Hoenn: Route 120, sp.atk vs the Mareep evolution line and speed Zubat one. Sinnoh: Route 208, spatk vs the Gastly evolution line and speed vs the Zubat evolution line. Or the safari EV yield area which can be found in Fuchsia safari for a fee of 10.000 pokedollars for 20 minutes and 2.000 pokedollars if you have a active safari pass. While I see, you mistake some EVs too, I recommend you to get EVs reset berries, they can be found in Headbutt tree, in the safari EV yeld and can be buyd in the Flower shop at Goldenrod city after defeating the Pumpkin boss in Lavender Graveyard, more informations here ! Once again Apologies, I know it was not the answer you were waiting for but I wish you a Good Luck for your Gastly EVs! Very Respectfully, Zarachi -
Wondering where i can find shroomish early on
Zarachi replied to Prodam's topic in General Game Talk
Hello @Prodam! First of all, welcome to the game! Hope you enjoying your journey into PRO world! As you notice, you can found a Shroomish in Viridian Forest with a membership ! It is totally RNG (Random Number Generator) and since it is a uncommon pokemon with the Pink question mark (membership) it will be pretty hard to found but it will happens with motivation! I wish you a Good Luck for your Shroomish hunt! About Bullet Seed, sadly it is a TM only as stated in the gen9 learnset here and you cant learn it via level or any sort. And the TM Tutor is only in Sinnoh Safari Area Zone, which is very far from you currently. I either recommend you to learn Seed Bomb at level 44 to your Breloom or you can ask a player to teach your Breloom Bullet Seed but it will require you to get the Rainbow badge (4th one) If you choose this option, be sure to screenshot the chat saying you asked for a service help and the Trade window! Hope this clear your questions and dont hesitate if you have any further question, we will gladly answer them! Have a wonderful day! Take care, Zarachi- 1 reply
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Is this a bug? Please fix this issue quickly
Zarachi replied to Avideep6200pan's topic in General Support
Hello @Avideep6200pan! Apologies for the issue you are dealing with. Since this quest was done in 2020 and Gyarados couldnt learn Temper Flare due to being a Gen9 move at this current time (Added in PvP chest around 4 months ago) the quest can still be outdated and I sincerely apologies. But no worry, I forwarded your issue to the appropriate team! I seriously thanks for your report! Appreciated! For the moment, I recommend you to use the pokemon which are recommended in the wiki for the quest, you can found them here ! Once again thanks for the report and dont hesitate if you want to report more issues during quests! I wish you a wonderful day, night! Take care, Zarachi -
Game not working properly
Zarachi replied to Warlord13's topic in Client Bugs; Music, Graphics, etc.
Hello @Warlord13! Apologies for the issue you are dealing with. DEVs are aware of the PC issue and working on a fix, no ETA when it will be fixed, apologies. About the PC leaving issue, I recommend you to disable your Game music in general setting by using the tick, it is a issue which on some rare cases corrupt music file downloads, the issue is known and being worked on. Wish you a wonderful day and have fun playing the game. Very Respectfully, Zarachi -
Hello @Karimjo! Apologies for the issue you are experiencing. It is a known issue about having potential DC when opening the PC and open another session. DEVs are working on that but no ETA when it will be fixed, apologies. I wish you a wonderful day! Very Respectfully, Zarachi
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Hello @Jackstermac1! I'm sorry to hear about the inconvenience. I'm looking further into your issue and I ask your patience during the meantime. Wish you a amazing day, night! Kind regards, Zarachi