If you complain about the AFK system they have made, which in my honest opinion is great, because if people are afk, not playing etc. Other players who are waitting to get in the game can. As for the queuing, it says it will take an hour for me all the time, but honestly its only like 15-20 minutes top.
The thing I don't like about the AFK is, that it puts you in pretty quickly, so If I run to get a drink or use the restroom, I'm marked as AFK, but I've never been kicked from the server for being away for 5-10 minutes. As the Community grows and gets more support, I'm pretty confident that the PRO Team will make more servers, or increase the cap for the servers, but that takes some time and money to do.
Edit~~~
I also want to add, if they do change something, I've notice people talking about using macros to make their character move in 1 direction while they are away or sitting something on their keypad so they don't go afk. If anything I suggest making something that can detect that, and place them on afk regardless.