I never encountered such a problem with the queue system (also using win 10) , it's on your end. Try to run it in win7/vista Compatibility mode.
This often helps: https://tinyurl.com/crashhelp
For the post. If you don't have time to wait than you probably don't have time for a MMO. MMO's require time, if you don't have that time you'll have to play the handheld games which are singleplayer and don't follow up the MMO genre. Locking this topic.