Aggf Posted July 12, 2018 Share Posted July 12, 2018 i was at safari zone and caught a kangashkan but the client bugged and i got dc and now the pokemon is nowhere to be found!plus i got kicked out of safari zone :/ Link to comment Share on other sites More sharing options...
Esra Posted July 12, 2018 Share Posted July 12, 2018 rip Link to comment Share on other sites More sharing options...
Xylos Posted July 12, 2018 Share Posted July 12, 2018 i was at safari zone and caught a kangashkan but the client bugged and i got dc and now the pokemon is nowhere to be found!plus i got kicked out of safari zone :/ Hey[uSER=758199] aggf,[/uSER] Im sorry for this inconvenience. Unfotunately it is not possible to refund any lost items, Pokémon, cooldowns or game progress at all. Lost by crash issues (Including disconnections and rollbacks) Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. We are sorry for that but there is really nothing we can do in your case. Kind regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
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