Blackbarbare01 Posted July 13, 2018 Share Posted July 13, 2018 I lost my froakie the 12 july 2018 between 12h35 and 12h50 due to the server shutdown he was 31 atk, 31 speed 20,spattk, 9hp, i don't remember def and spdef but he was protean and naive so please can i get mine back pls. Link to comment Share on other sites More sharing options...
Xylos Posted July 13, 2018 Share Posted July 13, 2018 I lost my froakie the 12 july 2018 between 12h35 and 12h50 due to the server shutdown he was 31 atk, 31 speed 20,spattk, 9hp, i don't remember def and spdef but he was protean and naive so please can i get mine back pls. Hey[uSER=429346] BlackBarbare01,[/uSER] Im sorry for inconvenience. Unfortunately we can not refund any lost items, Pokémon, cooldowns or game progress at all. Please read following: Lost by crash issues (Including disconnections and rollbacks) Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. Like said, there is unfortunately nothing we can do in your case, sorry. Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
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