Guscoar Posted July 15, 2018 Share Posted July 15, 2018 Hello. I had a break for a few months, and today when i downloaded the latest version of PRO, i tried to log in, but it says that my username or password is invalid. i also see that there are only Silver and Gold servers, but i used to play in RED server and sometimes in BLUE. Also, if i chose GOLD SERVER, i have to start a new character. Link to comment Share on other sites More sharing options...
Fluffles Posted July 15, 2018 Share Posted July 15, 2018 Hello. I had a break for a few months, and today when i downloaded the latest version of PRO, i tried to log in, but it says that my username or password is invalid. i also see that there are only Silver and Gold servers, but i used to play in RED server and sometimes in BLUE. Also, if i chose GOLD SERVER, i have to start a new character. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Guscoar Posted July 15, 2018 Author Share Posted July 15, 2018 i downloaded the latest version, but if i go to my account int ACCOUNT section, i see the "Silver server [Merge is requiererd]", so i click in there, but in the top of the page, i see the RED and BLUE server thing showing like if i had nothing, is it normal? Link to comment Share on other sites More sharing options...
Fluffles Posted July 15, 2018 Share Posted July 15, 2018 i downloaded the latest version, but if i go to my account int ACCOUNT section, i see the "Silver server [Merge is requiererd]", so i click in there, but in the top of the page, i see the RED and BLUE server thing showing like if i had nothing, is it normal?[ATTACH=full]28889[/ATTACH] Hi there. It seems as if you're logging on your Alt account. Is Coargus your main account? Please try the merge with this account. 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Guscoar Posted July 15, 2018 Author Share Posted July 15, 2018 My bad, Coargus was my main, i forgot that, let me try to log in again in the game. Link to comment Share on other sites More sharing options...
Guscoar Posted July 15, 2018 Author Share Posted July 15, 2018 Solved! thank you a lot Link to comment Share on other sites More sharing options...
Fluffles Posted July 15, 2018 Share Posted July 15, 2018 Solved! thank you a lot Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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